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假設你是李華，你上個星期天去市圖書館看書時發現以下問題，你寫信向館長Mr Li反映：
1．新書太少；
2．書架上的書比較混亂；
3．閱覽室的一盞燈壞了；
4．管理員工作時彼此閑聊。
注意：
1．詞數100~120左右；
2．可適當增加細節，以使行文連貫；
3．信的開頭和結尾已經為你寫好，不計入總詞數。
Dear Mr. Li,
Last Sunday, I went to do some reading in your library._______________________________
___________________________________________________________________________________
___________________________________________________________________________________
________________________________________________________________
So, for the sake of readers, I suggest that you change all these as soon as possible.
Yours, 
Li Hua

Americans are proud of their variety and individuality，yet they love and respect few things more than a uniform，whether it is the uniform of an elevator operator or the uniform of a five­star general. Why are uniforms so popular in the United States?
Among the arguments for uniforms，one of the first is that in the eyes of most people they look more professional than civilian(百姓的)clothes. People have become conditioned to expect superior quality from a man who wears a uniform. The television repairman who wears a uniform tends to inspire more trust than one who appears in civilian clothes. Faith in the skill of a garage mechanic(技工) is increased by a uniform. What easier way is there for a nurse，a policeman，a barber，or a waiter to lose professional identity（身份）than to step out of uniform?
Uniforms also have many practical benefits. They save on other clothes. They save on laundry(洗衣店）bills. They are tax­deductible(可減稅的)．They are often more comfortable and more durable than civilian clothes.
Primary(主要的) among the arguments against uniforms is their lack of variety and the consequent loss of individuality experienced by people who must wear them. Though there are many types of uniforms，the wearer of any particular type is generally stuck with it，without change，until retirement. When people look alike，they tend to think，speak，and act similarly，on the job at least.
Uniforms also give rise to some practical problems. Though they are long­lasting，often their initial(最初的)expense is greater than the cost of civilian clothes. Some uniforms are also expensive to maintain（維持，維護），requiring professional dry cleaning rather than the home laundering(洗滌) possible with many types of civilian clothes.
【小題1】It is surprising that Americans who worship variety and individuality______.

A sunflower is a sunflower. A mobile phone is a mobile phone. But can you combine the two to do something for your local environment? As early as next year it may well be possible. When you have finished with your mobile phone you will be able to bury it in the garden or a plant pot and wait for it to flower.

A biodegradable (生物可降解的) mobile phone was, this month, introduced by scientists. It is hoped that the new type of phone will encourage consumers to recycle (再利用). Scientists have come up with a new material over the last five years. It looks like any other plastic, but overtime it can break down into the soil without giving out any poisonous chemicals. British researchers used the new material to develop a phone cover that contains a sunflower seed. When this cover turns into waste, it forms nitrates (硝酸鹽). These feed the seed and help the flower grow. “We’ve only put sunflower seeds into the cover so far. But we are working with plant experts to find out which flowers will perform best. Maybe we could put roses in next time.” said one scientist.

As phone technology is developing so quickly people are constantly throwing their mobiles away. This means producers are under pressure to find ways of recycling them. Some 650 million mobile phones have been sold this year. Most of them will be thrown away within two years, adding plastic, heavy metal and chemical waste to the environment. A biodegradable cover can offer some relief for nature, according to the scientists. “The seed is released and the flower grows in the pot so you don’t have to concern yourself with the phone when you have finished using it,” said Kerry Kirwan, the leader of the research team.

1.After you have finished using the new type of mobile phone, _______.

A. the sunflower seed will come out and flower in the pot

B. the phone cover will break down very soon in the soil

C. it will be recycled by the producers

D. it can charge itself with electricity in a green way

2.This type of research is done because ________.

A. the technology of making phones is changing rapidly

B. too many waste mobile phones may lead to environmental problems

C. nobody has ever thought of recycling mobile phones

D. producing mobile phones uses a lot of energy

3.We can infer from the story ________.

A. the new type of mobile phones is already on the market

B. the new type of mobile phones will sell extremely well

C. the material of the new type of phones is harmful

D. other flowers may be used in the new type of mobile phones

根據短文內容，從短文后的選項中選出能填入空白處的最佳答案。選項中有兩項為多余選項。
Is the customer always right?    【小題1】   Shopping is very much a part of a country’s culture, and attitudes to shopping and consumers vary from country to country just as much as climate or taste in food.
Recent economic hardship has given the consumers increased power in Europe because shopkeepers fight to win their share of reduced disposable(可支配的)income. This has meant falling prices, plenty of special offers and a re-examination of what customer service really means.
   【小題2】  In restaurants in the south of the USA, for example, waiters compliment(恭維)you on your clothes, ask about your day, compliment you on your wisdom of your order and then return every ten minutes to refill your glass and make sure that everything is to your satisfaction.
Anyone who has waited 30 minutes to be served in a restaurant may possible dream of such customer service.     【小題3】  In fact, different nationalities expect different types of service. As a friend of mine once told me “By the end of evening I had spent as much time talking to the waiter as to my wife.”
A Chinese-American friend loves telling people about how her Chinese mother shops for clothes. First of all she waits until they are on sale.     【小題4】  And later she finds some small fault with the product and demands a further reduction. She never buys anything at the regular price. Could you imagine trying such ways in department stores in other countries?0
Attitudes to service are, of course, affected by employer’s attitudes to their workers. As American waiters heavily depend on tips, they have to provide more service. But is this fair?     【小題5】    It might not be a case of “Is the customer always right?” but a case of “How much service is it fair to expect?”

It is possible that the majority of the teenagers accepted the advantages of the iPad. In most cases they were expressing strong opinions about it. But today we already know that another three high-end computer tablets(平板電腦) are going on sale, with the aim of taking a bite out of the iPad's market. For tablet computer fans, iPad may not be the only choice, as the Motorola Xoom, the HP Touchpad and the BlackBerry PlayBook will have been launched (推出)by this summer, according to foreign media reports on Tuesday. Here is Product Information Guide as follows. We would like to listen to your reviews later.   

1. Which type is the biggest one?

   A. Apple iPad 2    B. Motorola Xoom    C. HP Touchpad    D. BlackBerry PlayBook

2.Which is True according to the passage?

   A. Apple ipad 2 has excellent data security. 

   B. Four types above of Battery life are the same.

   C. Most people are satisfied with HP Touchpad.        

3. Which one can you buy as a present with only 4000yuan RMB at hand?

   A. Apple iPad 2    B. Motorola Xroom    C. None of the four    D. Any of the four